Brands2 min read
Downloading Assets
How to access and download your licensed creator assets after purchase.
Accessing Your Assets
After purchasing a license, your assets are available in two places:
- Purchases → [Purchase] → Download — download individual assets from your license
- Assets — your full asset library across all purchases
What You Get
You'll receive the full-resolution, unwatermarked files as specified in your license tier:
- Face stills — full-resolution JPEG/PNG
- Voice samples — high-quality WAV or MP3
- Motion video — original MP4 files
Download Expiration
Download links are valid for 30 days after purchase. After that, re-request links from Purchases. Your license rights do not expire unless specified in the license terms.
Technical Issues
If a download fails or files are corrupted, contact support with your purchase ID and we'll regenerate the download link.